Because your health matters
Your advantages at a glance
Your well-being is our top priority. With personalized therapy, modern technology, and years of experience, we guide you on your journey to a better quality of life and more ease in everyday life.
Personalized Therapy & Individual Care
Every treatment is tailored specifically to your symptoms and needs – for a truly customized therapy.
Modern & Proven Treatment Methods
We combine classical physiotherapy with innovative techniques such as neuro-athletic training, Physiokey therapy, and sports physiotherapy.
Years of Experience & Comprehensive Expertise
With over 20 years of experience, we treat patients from sports, work, and everyday life using individually tailored physiotherapy approaches.
Guaranteed Appointments – Even in Case of Absences
If your therapist is on vacation or ill, we ensure you still get an appointment and your treatment continues without interruption.
Don't let pain take over your daily life.
Is pain limiting your everyday activities? It’s time to take action!
Whether in daily life, at work, or during sports – our bodies depend on healthy function, strength, and stability. Pain, tension, or limitations can noticeably take away that freedom and significantly impact your quality of life.
If left untreated, such conditions can worsen or even become chronic.
With sensitivity and years of experience, we address your symptoms with care. Our physiotherapy is based on a personalized treatment plan designed to relieve your discomfort.
Our Services at a Glance
Your path to more strength, stability, and ease in everyday life
Every person is unique – just like their complaints. That’s why we provide personalized physiotherapeutic care, precisely tailored to your individual needs.
Modern Methods & Over 20 Years of Experience
Why Physiotherapy Pfitzner?
Whether for preventive care, acute symptoms, or long-term support – we take the time needed to provide optimal therapy.
We treat both amateur and professional athletes from a variety of disciplines, including football, ice hockey, tennis, golf, triathlon, and ballet.
Patients suffering from work-related postural issues and resulting complaints also benefit from our extensive experience.
Our physiotherapy combines proven methods with modern techniques – complemented by elements from naturopathy and osteopathic techniques:
We place great value on personal care and fast appointment scheduling. Our team ensures a thorough assessment and targeted treatment – helping you return to an active, pain-free life. Trust in our experience and place your health in our caring hands.
Because Your Health Matters
Your Path to Therapy – Here's How It Works
1. Appointment Scheduling
Please use our contact form or call us directly to schedule an appointment. Our team will gladly assist you in finding a suitable time and answering any questions.
2. Initial Consultation & Medical History
Please bring your medical referral and, if available, any relevant medical documents (e.g. surgical reports). If we send you any forms in advance, you can bring them filled out to save time.
3. Personalized Therapy
Physiotherapeutic treatment will be tailored to your specific symptoms. Depending on your diagnosis, different therapy methods will be applied.
4. Sustainable Prevention
To ensure long-term success, you’ll receive recommendations for exercises or measures that you can do at home. If needed, we’ll plan follow-up appointments together to continue your treatment.
1
Get in Touch
Use our contact form to send us your request directly. Alternatively, feel free to call or email us.
2
Book an Appointment
Together we’ll find a suitable appointment and clarify any open questions. If needed, we’ll send you important documents in advance.
3
Start Your Treatment
Come to our practice at your scheduled time. Our therapists will take care of your individual needs.
I can wholeheartedly recommend this practice. I've been a patient for quite some time now, and my therapy with Marc has helped me tremendously – I’m seeing fantastic results. His many years of experience and expertise have contributed to the fact that I am now pain-free. Finally, I’ve found a place where I truly feel well taken care of.
Ioanna Gelastopoulou
The physiotherapy studio is absolutely recommendable! The staff are not only incredibly friendly but also highly professional. You feel well looked after and in good hands at all times. Thank you for the great treatment!
Carlo Schmitz
An absolutely recommendable practice with a great team! I recently had my first treatment at Bianca Pfitzner’s practice and I’m more than impressed! The atmosphere is simply pleasant – the stylish interior and relaxed vibe are wonderful. I also love that you’re asked to take your shoes off – everything stays clean, and no dirt gets dragged in. The decor is playful and beautiful.
Tarek Weizen
Very competent and friendly team – quick and uncomplicated appointment scheduling. I’ve visited the practice twice so far – once for shoulder/neck issues and once for severe lower back pain. After treatment with therapist Timo, I was pain-free in both cases after a short time. Highly recommended!
Thorsten Praest
The best physiotherapy ever! I’ve been coming here for over 10 years. Bianca used to treat me herself, and now I’m with Marc & Timo. All the therapists have magic hands, are highly professional and incredibly friendly. You’re simply amazing – without you I wouldn’t be able to move anymore! After each session I feel like I’m floating... A thousand thanks 🙏
Brigitte Tenhumberg
I came in with a cervical disc herniation and pain, feeling a bit ‘lost’ after visiting doctors. Here, I finally didn’t feel that way anymore! Marc helped me a lot to release tension and reduce the pain. I’ll definitely come back – I felt truly well cared for!
Alexander Heine
About Us
Your Experts in Physiotherapy in Düsseldorf
Our Approach – More Than Just Treatment
Every person is different – just like their symptoms. With empathy and professional precision, we provide individual care, whether for prevention, acute issues, or functional support in daily life.
In our work, we combine classical physiotherapy with modern techniques. Our focus is not only on treatment but also on prevention and the long-term stability of your body.
Our Team – Expertise & Experience
With over 20 years of experience, we treat patients from a wide range of backgrounds – from professional athletes to working individuals dealing with everyday strain, and patients with long-term conditions.
Our goal is to provide the best possible physiotherapeutic care through expert knowledge, modern technology, a sensitive touch, and genuine personal commitment.
Here’s Where You’ll Find Us
Our practice is centrally located in Düsseldorf-Flingern and is easily accessible by car or public transport. Free parking is available directly in the courtyard. The "Wetterstraße" tram stop (line 709) is right outside our door. Our modern, loft-style practice rooms create a welcoming atmosphere where you can feel comfortable and at ease.
FAQ
Frequently Asked Questions
I received a referral from my doctor – what should I do with it?
Get in touch with us as soon as possible! Feel free to use our contact form or call us directly. This is important because prescriptions from statutory health insurance providers are valid for only 28 days from the date of issue — after that, they expire. Prescriptions issued through occupational accident insurance (Berufsgenossenschaft) are valid for only 7 days from the date of issue. And just as importantly, so that we can help you with your symptoms as quickly as possible.
Do I have to make a co-payment?
Yes, if you are at least 18 years old and not exempt from statutory co-payments, you are required to pay a co-payment of 10% of the treatment costs plus an additional €10 per prescription to the practice where you redeem your prescription.
Can I be exempted from the co-payment?
Within a calendar year, you only need to make co-payments up to a certain burden limit. This limit is 2% of your family's annual gross income. If you suffer from a serious chronic illness, the limit is 1%. Be sure to collect your receipts so you can submit them to your health insurance provider for reimbursement.
What should I bring to the treatment?
If available, please bring X-rays and/or medical reports (e.g. from CT or MRI scans), so our therapists can get an accurate understanding of your condition right away. In some cases, comfortable or athletic clothing may be required – your therapist will inform you in advance.
We provide all necessary materials for your treatment, so there’s no need to bring your own towel or sheet. Please note that shoes must be removed in our practice. We recommend bringing your own slippers or non-slip socks to move around comfortably.
If you are exempt from co-payments by your health insurance provider, please bring the relevant proof with you. Otherwise, we kindly ask you to bring the co-payment in cash.
Will I always be treated by the same therapist?
We make every effort to assign you the same therapist for your entire course of treatment, as continuity is very important to us.
However, if your therapist is ever sick or on vacation, we still guarantee a prompt appointment – reliably and without long delays. This ensures your treatment continues without interruption – unlike in many other practices.
What should I do if I can’t make it to my appointment?
We always strive to organize appointments as efficiently as possible for our patients.
Therefore, cancellations should only be made in urgent cases – and no later than 24 hours before the scheduled appointment – so we can offer the time slot to another patient on our waiting list.
If you miss an appointment without proper notice, we are required to charge you the full amount privately, as permitted by law.
In your own interest, please arrive on time – otherwise, your treatment may have to be shortened accordingly.
Who is authorized to issue a referral or prescription?
Your general practitioner, specialist, or even your dentist can issue a prescription for physiotherapy.
Are there parking spaces nearby?
Yes, we have our own designated parking spaces located directly in front of our practice in the courtyard.
These are clearly marked with signs.
If these spaces are occupied, please do not park in the private spaces of other businesses. Instead, use public parking options nearby.
Our practice is located on the mezzanine floor, so there are 5 steps to climb.
What types of patients do you treat?
We treat patients with statutory health insurance, private insurance, self-paying patients, and those covered by occupational accident insurance (BG patients).
No matter how you are insured – with us, you will receive a personalized, tailored therapy.
Legal Information
Site-Map
Downloads
Contact